Privacy Policy

1. Introduction

This Privacy Policy explains how Agencja Rozwoju Marki Polska sp. z o.o. (“we”, “us”, “our”), operating the Rozwojumarki hotel information website at rozwojumarki.pro, collects, uses, stores and protects personal information when you visit our website, submit an enquiry, contact us by email or phone, or otherwise interact with our online services directed to guests and visitors interested in Point Chevalier, Auckland, New Zealand hospitality.

We are committed to handling personal information carefully and transparently. This policy is written for users of the New Zealand market website and should be read together with our Cookie Policy and Terms of Use. By using this website or submitting an enquiry form, you acknowledge that you have read this Privacy Policy.

2. Data controller

The organisation responsible for personal data processed through this website is:

• Agencja Rozwoju Marki Polska sp. z o.o.
• Address: Dowborczyków 25/lok. 219B, 90-019 Łódź, Polska
• Email: contact@rozwojumarki.pro
• Website: rozwojumarki.pro
• Hotel market focus: Point Chevalier / Auckland, New Zealand

3. Information we collect

We may collect the following categories of information:

• Identity and contact details: name, email address, telephone number and any other details you choose to include in a message.
• Enquiry details: preferred stay or visit date, enquiry type (room booking, restaurant, events, VIP hospitality, casino hall visit information or general enquiry), and free-text message content.
• Technical information: browser type, device category, approximate location derived from IP address, referring pages and pages viewed, when analytics cookies are enabled with your consent.
• Consent records: your privacy acknowledgement on forms and cookie consent choice stored locally under the key “cookie_consent”.

We do not intentionally collect special-category data through the enquiry form. Please avoid including sensitive health, financial or identification numbers in free-text messages unless strictly necessary for your request.

4. Purposes of processing

We process personal information to:

• respond to room, dining, event, VIP hospitality, guest service and casino hall visit enquiries;
• confirm indicative availability and coordinate follow-up communication;
• improve website usability, security and content quality;
• comply with legal obligations and respond to lawful requests;
• maintain records of consent and enquiry history for a reasonable period.

5. Legal bases

Depending on the context and applicable law, we rely on one or more of the following bases: your consent (for example optional analytics cookies and certain marketing preferences), performance of steps requested by you before a contract (responding to a stay or event enquiry), our legitimate interests in operating a secure hospitality website and improving guest communication, and compliance with legal obligations.

6. Cookies

Necessary cookies support core site functions such as navigation and storing your cookie consent preference. Analytics and marketing cookies, if activated later, are used only with consent. Details are provided in our Cookie Policy. You can accept or close the cookie banner; your choice is stored in localStorage under “cookie_consent”.

7. Sharing and recipients

We do not sell personal information. We may share information with trusted service providers who support hosting, email delivery, IT maintenance or professional advisors, strictly as needed to operate the website and respond to enquiries. We may also disclose information where required by law, regulation or a competent authority in New Zealand, Poland or another relevant jurisdiction.

8. International transfers

Because the operating company is registered in Poland and the website serves a New Zealand hospitality market, personal information may be processed in the European Economic Area and accessed by staff coordinating New Zealand guest communications. Where transfers occur, we take reasonable steps to protect information using appropriate contractual and organisational safeguards.

9. Retention

Enquiry records are retained for as long as needed to complete your request and for a reasonable follow-up period, typically up to twenty-four months unless a longer period is required for legal, accounting or dispute-resolution reasons. Cookie consent records stored in your browser remain until you clear site data.

10. Your rights

Subject to applicable law, you may request access to personal information we hold about you, correction of inaccurate data, deletion in certain circumstances, restriction of processing, objection to processing based on legitimate interests, and withdrawal of consent where processing is consent-based. To exercise rights, email contact@rozwojumarki.pro with “Privacy request” in the subject line. You may also lodge a complaint with a relevant data protection or consumer authority.

11. Children and age-restricted areas

This website is intended for adults making hospitality arrangements. Casino hall access is restricted to adults: 20+ for casino gaming areas. We do not knowingly collect personal information from minors for casino-related enquiries.

12. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. No online transmission is completely secure; please use care when sending information by email or web forms.

13. Changes

We may update this Privacy Policy to reflect operational, legal or regulatory changes. The updated version will be published on this page with a revised effective date. Continued use of the website after changes means you should review the revised text.

14. Contact

Questions about this Privacy Policy or our handling of personal information can be sent to contact@rozwojumarki.pro. Postal correspondence may be addressed to Agencja Rozwoju Marki Polska sp. z o.o., Dowborczyków 25/lok. 219B, 90-019 Łódź, Polska.

Effective date: 21 July 2026. Domain: rozwojumarki.pro.